Internet Keeps Dropping & Disconnecting? Here’s How To Fix

Internet Keeps Dropping-how to fix
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It’s always frustrating when you keep staring at the jittery screen or constant buffering video of your smartphone or PC and can’t watch anything properly. This may probably be because your internet keeps dropping again and again

Whenever attending any online meetings or online classes, a loose internet connection can disconnect your device every now and then and consume a lot of time. Working from home needs a reliable internet connection to go with the flow and dropping the internet connection interrupts it. 

Dropping or disconnecting the internet connection can be really annoying but you may have made peace with the fact that it will be like this forever. Is this what you think?

Because there could be many reasons for poor internet connectivity. Here, we are going to talk about what could be the problems and their possible solutions in detail. 

Reasons for dropping internet connection and their solution

Disruption in internet connection can be really frustrating and cause your daily work to be more time-consuming than ever.

In meetings, your buffered video presentation makes you lose reputation among peers. To solve all these problems, find the exact cause first by skimming through the possible reasons for dropping internet connection and their solutions.

1. Check maybe your internet cable is broken

Checking internet cable

There could be many reasons for dropping internet connection but your ISP may not be one of them. If you are not getting an Internet connection properly it could be possible that your cable is loose or broken from somewhere. This could be the reason for the frequent drop in your internet connection. 

Try plugging and unplugging the modem and router cables. If this doesn’t solve the problem there may be a problem internally.

Check the router or modem if you have any old or broken cables. Think when did you replace the cables last? Sometimes, internal problems cannot be detected through physical examination, so it is necessary to replace them often.

Mostly the cables plugged with the router and modem are found ethernet, coaxial, or phone cable.

  • Ethernet cables are connected to the router and your computer to enjoy a direct signal. You may need this kind of cable if your modem and router are not combined
  • Coaxial cables connect the modem to the cable network we use in our home
  • Phone cables connect the modem/ router or the combined package to the DSL internet line.


Broken cables are the most likely cause that you are suffering from an inconsistent or poor internet connection. Ensure that the cables are connected properly or not. Try plugging unplugging once and check the connection again.

Still, if you are not getting a response, replace the cables with new ones to get a persistent connection.

 You should regularly check the coax lines, quality of the connectors and cables if they are working properly. Are there any signs of broken cables or bends in there?

This habit will prevent you from frequent internet connection drops and will give you a reliable internet connection as before.

2. Are you connected to the correct Wi fi network?

Check Connected Wi fi network

 Generally, this happens in public areas where there is more than one Wi-Fi network and you unintentionally connect with the wrong one. This may disrupt your experience and you may not be able to enjoy streaming movies.

The device you are connected with keeps disconnecting and you might think that there is an issue with your Wi-Fi network.

Even when you are remote working and suddenly your device connects to some other unsecured network and you are not getting a proper connection even when your router is working properly. 


To solve this issue make sure you are connected with the right Wi-Fi network. Also, change your device settings to always ask before connecting/joining. This will prevent you from connecting to different Wi-Fi connections. Always take proper security measures and ensure that your neighbors have password-protected Wi-Fi.

3. Do you have sufficient bandwidth?

Check Internet bandwidth

Sometimes overloading of the router can also be common cause your Wi-Fi keeps disconnecting from devices despite strong Wi-Fi signals.

If more devices are connected to your wifi then the bandwidth limit tends to decrease which may often cause internet disconnection.

Too many devices, when connected simultaneously, will cause interference and reduce the stress-free streaming. This generally happens when one of the devices is streaming or downloading large files. 


Ask them to disconnect the device for the reliability of the connection. Ensure you have the correct package for your use otherwise go for a different one. Always secure your wifi connection with a WPAN network. Also, check the internet speed and consistency once you have turned off possibly interfering wireless devices.

4. Have you checked the network strength properly?

Check Network Strength

Low strength network probably is the cause of the occasional disruption. Every router and modem have a limit to access the internet. Whenever you are working at the edge of the limit you will often face occasional disconnections.

The signal strength on your device will entirely depend on the distance between your device and the modem. The farther you are, the least signal your device will catch.

Your frequent disconnection can be the cause where your router is placed. If it is placed in a closet or somewhere away from the computer, the device will likely be disconnected every time.


There can only be one solution for this problem, which is to change the place of the router. Place it somewhere where the devices are much closer as possible. The placement of the router affects the signal strength and the performance of your Wi-Fi to a great extent.

5. What’s the router firmware version?

Check router firmware version

Assuming that frequent internet disconnection problem has arisen for a few days then the probable cause could be the version of your router. New devices become obsolete over time or outdated resulting in network dropping and reconnecting.

Sometimes the software installed in our devices is incompatible like services and patches that affect the network capabilities of the system. Ultimately, you will disconnect every time you try to connect with that particular device.

Moreover, the older versions rarely support the newer versions so make sure both are recent and updated timely.


Ensure you have the most recent and updated firmware installed to avoid disruptions. This will make your computer fast and stable and resolve the internet issues you are facing often. Try to download the latest version of the software and ensure that the problem-solvers or not. To install the latest network drivers follow the given steps

  • Go to the start menu and look for device manager
  • Find network adaptors from the list
  • Click on the arrow left to do the network adapter and see the appropriate network driver on the web to find the latest update.

Once you look at the appropriate drivers, download them from the official website carefully, and also remember not to download any additional software.

6. Other technical difficulties

If you have checked all the aforementioned things, maybe there is some kind of Technical problem on the ISP’s end which makes your internet disconnect randomly.

There could be many reasons for having technical difficulty. Maybe it’s network congestion or interference in Telephone lines or maybe you are having a bad network range because the cell tower is too far from your house.


You should immediately call all the ISP support to fix the problem from their end. If you want to check out if there is a problem with the settings of internet subscription you can follow the given steps;

  • Check what command is prompting on the computer.
  • Click it and type the URL of the website or IP address of the same network 
  • IF your computer shows sending and receiving packets in bytes there is no problem with the ISP.
  • You will get the confirmation message if packets have been sent or received. If not you can contact customer support for the same.

Assuming the ISP end is clear, you can also give a try to these methods below;

Network card

If all things are working fine you can check the network card on your computer. Try deleting the network card from your computer device manager. Shut down the computer and reboot it once Windows reinstall the network card and its drivers.

If there are any issues regarding the interference or driver-related problems it would be stabilized now. 

Another thing you can do is to update the network card drivers, download and install updated drivers and restart the computer once again to see if they are stable. 

Moreover, if this doesn’t work then reset the network card if you have a desktop computer and have a removable expansion card. If you feel comfortable opening the computer, then turn off the computer, unplug the power cord and remove the network card.

 Once it’s removed insert the network card back into the PCI slot and stabilize it properly. Now, restart the Computer again and test the internet connectivity.

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In the end

The buffered steaming and frequent disruption can be really annoying and we lead to consuming more time than ordinary routine. So, Find the exact cause of your problem and resolve it by skim through the guide.

The guide provides you all the possible reasons and solutions to fix the frequent dropping and disconnection of internet connection. 

Hope you find the article useful.

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