Instagram Reels Not Working: Here Is How to Fix?

Instagram is the most popular social media platform in the world. Previously, it became popular for sharing photos but when reels feature on Instagram, it becomes more popular. Instagram reels give a better experience but sometimes lots of users ask queries for Instagram reels not working.

If you are also facing this issue, then don’t worry because it is a minor issue and can be solved by following the troubleshooting steps that I am going with you in this guide.

You will not believe that almost billions of users daily watch reels on Instagram. Reels are generally famous because the better experience of video is in a short period of time.

There may be a chance that your Instagram reels not working due to a bad internet connection, exhausted data plan, or exhausted data storage. There are lots of other reasons for this issue that we are going to share in the next section.

So, in this guide, you will know about the reasons for Instagram reels not working and the troubleshooting steps to fix this issue instantly.

Without wasting any time, let’s go through it.

What are the Reasons for Instagram Reels not working?

There are some reasons that may be responsible if your Instagram reels not working.

1. Internet Connection Problem

Instagram Reels requires a stable internet connection to play. So, if there is a low or fluctuating internet connection on your device, then you can’t watch Instagram reels easily.

2. Login Problem

If you have Login to your Instagram account with an incorrect username and password, then there may be a possibility that Instagram reels will not work on your device.

3. Outdated Instagram App

If you are using an old version of the Instagram app, then you will have more difficulty watching reels. So, you can check the latest update on Instagram on the App store or Play Store. If there is a new update available, then Install it and try watching Instagram reels.

4. Cache Storage Full

You need to check your Instagram app cache storage from the Settings section of your mobile phone. If it becomes full, then you can’t access Instagram and also Instagram reels.

5. Bugs or Errors in Device

If you are using the same device for a long time, then there may be a chance that bugs or errors are present in your device. You can identify them easily if any app loads very slowly or the screen hangs on your mobile phone.

So, these are some reasons for Instagram reels not working. Take your time and identify which one of the reasons is responsible for the issue in your device.

After you get the reason, then move toward the troubleshooting steps to fix this issue.

Let’s start fixing Instagram reels not working on your phone

If your Instagram reels not working on your smartphone then you need do is:

1. Check your internet connection

If your reel is not loading or it is not playing then the first thing is to check your internet quality.

If your internet quality is poor or low then it will take time to open the posts so try to make it fast. When your internet connection will be better there will be no problem playing the Instagram reel.

2. Check the update for an Instagram app

Check your latest update for the Instagram app. If your Instagram app is outdated then some features of Instagram won’t work such as reels, go live, etc.

If you have a new update then update with the latest version by going to your Play Store or App Store and see if the problem is solved.

3. Clear Cache of Instagram

You need to clear Cache on Instagram in a month because as much you use the app as much Cache is stored in your Instagram app.

A cache is unwanted data that take up your storage space which causes the app to run slow and takes up the time to start reels. So clearing Cache is a good option to run your Instagram fast so you can watch reels easily.

4. Check on other places to fix Instagram reels not working

You need to check reels on other places like:

1. Check at the center, the Reels icon at the bottom.

Check on other places to fix Instagram reels not working

2. Check on the story screen.

Check on other places to fix Instagram reels not working

3. Check the search option.

4. Click on the New Post Screen and check the reel option there.

Fix Instagram reels not working on Android or iPhone

5. Check on the user profile.

Check on other places to fix Instagram reels not working

6. Log in to your Instagram Account again

If you can’t see the Instagram reels, log out of your account from the app and log in again with your credentials. Sometimes this action can be helpful. Now, check if you can watch reels.

7. Restart the Instagram app

If you see, your reels are not playing, then close the Instagram app, and restart it after a few seconds. If there is an error in your app then it will fix by closing and restart the app. This will work sometimes.

8. Join the Instagram Beta program

You should sign up for the Instagram Beta tester. You need to do is:

  • Go to the Play Store or App Store.
  • Type Instagram in the search box and open it.
  • Scroll down and click on the Join button under join the Beta.
  • Tap again to confirm.
  • Your account will be added to the Beta tester program. Just wait for 1 or 2 minutes.
  • Click on an update.
  • Now, you can use Instagram reels, but remember it takes up to 2 days also to have Instagram reels appear in your account.

9. Reinstall Instgram app

If your problem is not fixed yet then it might be possible that you have some corrupted files and data stored in your app that can cause it to run off some features.

To uninstall the app that removes all your malware and corrupted files. When you reinstall the app, log in with your login credentials and check if the reels start quickly.

10. Report the problem

fix Instagram reels not working

If these steps still have not fixed your problems then you have the last option to report the problem to Instagram.

  • Tap on three lines at the top of the right corner.
  • Go to the setting.
  • Tap on the Help option.
  • There is an option of Report, you can report now about your problems.
  • Type the issues and click on the submit button at the top right

How to create a Reel using a Template on Instagram?

You can use a template to create your own reels on Instagram. The benefit of using templates is that you can use the same music and timings, you only need to change your photos or video clips to create a new Instagram reel.

Create Instagram Reel using a template on an Android phone

  • Open the Instagram app on your Android device.
  • Select a reel.
  • Select three dots on the reel.
  • Tap Use as template option.
  • Select Add Media or Replace Media to select your photos and videos in the clip.
  • Select next.
  • Take a preview of your reel and after that share it.

Create Instagram Reel using a template on iPhone

  • Open the Instagram app on your iPhone.
  • Choose a reel for which you want to use a template.
  • Tap on three dots.
  • Select Use as template option.
  • Select Add media and attach your photos and videos to the clip.
  • Tap Done and share your reel.

You may also like:


Why can’t I add a poll to my reel?

There are no options available for interactive stickers(polls, Q&As, and challenges). If you want to engage the public with your account then you can publish a story with one of these functions.

Why do my reel covers keep disappearing?

If your cover photo disappears when you share your reel, it’s because of an Instagram glitch. It will be fixed soon, it is not a serious issue. The glitch can delete your cover photo only that’s the possibility.

How to enable Instagram reels?

Tap on your profile at the bottom and tap on the setting. Now, go to the privacy, tap on Reels and Remix. Now, allow for reels or allow for feed videos to turn to remix on or off.

How do I know if my followers are the most active?

Go to the insight, then go to the view data broken down by content, activity, and audience. Choose the audience to see the data of your followers.

What’s the new update on Instagram?

Instagram’s new update has many good features like controlling sensitive accounts in search, reels, hashtags pages, feed recommendations, and accounts you might follow. The Sensitive Control Center provides you with three options:

  • More
  • Standard
  • Less

Summing up:

These were the methods and steps to fix Instagram reels not working. You can use these methods without taking someone’s help.

Instagram reels are the most used feature on Instagram after the TikTok ban. Nowadays, lots of users want enjoyment from short clips. So it is very necessary for Instagram reels to keep working.

If Instagram reels do not work properly, then it means there is a problem with an internet connection or you are using the outdated version. There are more reasons for it than we mentioned above in this article.

I hope now you can enjoy Instagram reels on your mobile phone. If you have any suggestions and queries then mention them in the comment section.

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