HelloFresh is a well-known meal delivery service that delivers fresh ingredients and easy-to-follow recipes to customers’ doorsteps. However, there may be occasions when you need to skip a delivery or cancel your HelloFresh subscription.
In this article, we’ll guide you through the step-by-step process of skipping a HelloFresh delivery on desktop, iOS, and Android devices. Additionally, we’ll discuss how to cancel your HelloFresh subscription and offer essential information to consider if you’re thinking of canceling your free box offer.
While HelloFresh provides a convenient service for busy individuals, it’s crucial to know how to manage your subscription to avoid any unwanted charges.
How to Skip Hello Fresh Weekly Delivery?
For Desktop Users
At a point in time, you might not like to receive boxes or recipes every week. This is the beauty of our self-managed subscription, you don’t have to. With the self-managed subscription, you are able to skip deliveries for up to 8 weeks at a time. In order to skip your deliveries, just follow these simple steps:
- All you need to do is simply log in to your HelloFresh account.
- On the left-hand side of the screen click on [My Menu]. Here you will be able to see recipes for the next three weeks.
- At the bottom of the page, you can simply click on [Skip week]
- Click on the [Calendar Icon] in the right-hand corner, click on it and you will be able to see the next 8 weeks.
- The date will turn to red upon selecting the delivery date you want to skip, click on [skip week]
(Note: Don’t forget to update your account by Tuesday, a week before your order is due.)
For iOS Users
Follows the steps below to skip a delivery using the iOS app.
- Log in to your HelloFresh account using an iOS app
- Find a [Calendar Icon] at the top right corner of the [My Menu] tab clicking on it will allow you to view all your scheduled deliveries.
- [>] This button allows you to scroll through the next month.
- You can easily select the date that you want to skip, and swipe left where the date and box type are stated.
- Just click on [Skip Week]
- Or you can directly go to [My Menu] and simply tap on [Skip Week] next to edit, at the bottom.
(Note: Don’t forget to update your account by Tuesday, a week before your order is due.)
For Android Users
- All you need to do is simply log in to your HelloFresh account.
- Moving further, make sure you have selected your active subscription in the [My Menu]
- There is a calendar icon at the top right corner of the subscription page, clicking on it will show you the next 8 weeks’ scheduled deliveries.
- Press [>] to scroll through the next month.
- Select the date that you want to skip just click on [Skip week]
(Note: Don’t forget to update your account by Tuesday, a week before your order is due.)
All these above-mentioned methods were to skip the HelloFresh deliveries. In case you literally wanna cancel your HelloFresh subscription, follow these steps below.
How to Cancel HelloFresh Subscription?
Now, let’s walk through the steps to cancel your HelloFresh subscription and weekly delivery:
Log In to Your Account: Visit the HelloFresh website and log in to your account using your email address and password.
Access Your Subscription Details: Once logged in navigate to your account settings or subscription management area. This is typically found under “Account Settings” or “My Account.”
View Your Active Subscription: In your account settings, you should see your active subscription details, including your plan type and upcoming deliveries.
Cancel Your Subscription: Locate the option to cancel your subscription, usually labeled “Cancel” or “Cancel Subscription.” Click on this option to proceed.
Follow the Cancellation Prompts: HelloFresh will guide you through the cancellation process. You may be asked to provide a reason for canceling and confirm your decision.
Confirm Cancellation: After reviewing your cancellation details confirm your decision to cancel your HelloFresh subscription. Be sure to read any additional information provided by HelloFresh regarding your last delivery.
Check for Confirmation: HelloFresh will send a confirmation email to the address associated with your account. Keep this email for your records.
Cancel HelloFresh After The Free Box
You can also cancel your free box offer. In case you just want to receive a free box, you will have to end your subscription once your weekly cut-off date is due. You will be able to get your free box this week before the cut-off date.
This is to remember, that in case you receive your free box and then discontinue your plan, you will be charged for the specific box, and before cancelation takes place, you get a second box.
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Conclusion
To conclude: You are free to cancel your HelloFresh subscription anytime you feel like or you have the flexibility to pause your free deliveries for 8 weeks if you don’t want the free box.
However, you will be charged if you cancel the subscription after taking the free box. Like many of the people had tried to do but they couldn’t get off with it.
Overall, it’s a great shipment service that has helped busy people in reducing the burden of meal planning and grocery shopping.
FAQs
Can I cancel my HelloFresh subscription and get a refund?
Yes, however, the refund procedure will vary depending on your circumstances if you decide to discontinue your subscription. Contact HelloFresh customer support to ask for a refund or credit if you’re dissatisfied with your order or if there was a delivery problem. You won’t be charged for the subsequent delivery if you cancel your membership before the deadline. But, you might not be eligible for a refund if you’ve already paid for a package that hasn’t yet been dispatched.
How much does HelloFresh cost?
The price varies depending on the plan you choose and the number of meals you order per week. HelloFresh offers several plans, including the Classic Plan, which starts at $7.49 per serving, the Family Plan, which starts at $7.87 per serving, and the Vegetarian Plan, which also starts at $7.49 per serving. Keep in mind that prices may vary depending on your location and other factors, and there may be additional fees for certain menu items or delivery options.
